Incident history

2026 (13)

October 15, 2026 at 3:25 AM UTC

Core API Outage

Resolved after 12m of downtime

September 28, 2026 at 6:53 PM UTC

API issues and unexpected declines

Resolved after 42m

June 25, 2026 at 8:57 AM UTC

Elevated error rate across API endpoints

Resolved after 3h 32m

June 3, 2026 at 3:03 AM UTC

Partial outage affecting authorizations

Resolved after 9m

May 5, 2026 at 2:36 PM UTC

Partial outage of transaction processing

Resolved after 3h 10m

April 24, 2026 at 7:08 AM UTC

Partial outage of API processing

Resolved after 10m

April 24, 2026 at 2:00 AM UTC

Scheduled Maintenance — Payments Network Upgrade  ℹ

April 22, 2026 at 6:28 PM UTC

Elevated 500 errors on API endpoints

Resolved after 4m

April 2, 2026 at 1:00 AM UTC

Scheduled Maintenance — DNS Record Update  ℹ

March 31, 2026 at 6:00 PM UTC

Scheduled Maintenance — NAT IP Update  ℹ

March 11, 2026 at 3:00 AM UTC

Scheduled Maintenance — Payments Processor  ℹ

March 6, 2026 at 6:36 PM UTC

System Degradation

Resolved after 1h 9m

January 2, 2026 at 2:44 PM UTC

Increase Authorization Declines

Resolved after 1h 15m

2025 (6)

December 21, 2025 at 7:00 AM UTC

Maintenance Announcement  ℹ

October 20, 2025 at 3:05 PM UTC

Platform Impact

Resolved after 1d 21h 33m

September 16, 2025 at 8:01 PM UTC

Elevated Latencies in Outgoing Webhooks

Resolved after 58m

July 28, 2025 at 11:00 PM UTC

Maintenance Announcement  ℹ

July 9, 2025 at 8:00 PM UTC

Maintenance Announcement  ℹ

June 12, 2025 at 6:01 PM UTC

Platform Degraded During Cloud Provider Outage

Resolved after 2h 14m of downtime