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Issues

Recently, based on average data, it looks like this system has gone down for about 613 minutes at a time.

11 entries, newest to oldest

April 2, 2026 at 1:00 AM UTC

Scheduled Maintenance — DNS Record Update  ℹ

As part of ongoing improvements to our platform infrastructure, we will be updating DNS records for api.rain.xyz, nd api.raincards.xyz on April 1, 2026, beginning at 01:00 UTC (9:00 PM ET). The …

March 31, 2026 at 6:00 PM UTC

Scheduled Maintenance — NAT IP Update  ℹ

We will be updating NAT IP addresses for the Rain platform on March 31, 2026, beginning at 18:00 UTC (2:00 PM ET). Sandbox IPs have already been updated.

No downtime is expected — this is an …

March 11, 2026 at 3:00 AM UTC

Scheduled Maintenance — Payments Processor  ℹ

[Complete — 03:22 UTC] Maintenance was completed successfully. All services are operational as expected.

[Original Message] Our payments processor will be performing scheduled maintenance on March 11, …

March 6, 2026 at 6:36 PM UTC

System Degradation

Resolved after 1h 9m
January 2, 2026 at 2:44 PM UTC

Increase Authorization Declines

Resolved after 1h 15m
December 21, 2025 at 7:00 AM UTC

Maintenance Announcement  ℹ

[Complete] Maintenance was completed by 07:15 UTC (2:15AM ET), and the service impact was approximately 13 seconds of slowed or failed requests.

[Original Message] We will be performing maintenance on …

October 20, 2025 at 3:05 PM UTC

Platform Impact

Resolved after 45h 33m
September 16, 2025 at 8:01 PM UTC

Elevated Latencies in Outgoing Webhooks

Resolved after 58m
July 28, 2025 at 11:00 PM UTC

Maintenance Announcement  ℹ

One of our partners will be performing network maintenance on July 28 for up-to 15 minutes after 23:00 UTC (7:00PM ET). This is expected to affect authorizations and API calls.

July 9, 2025 at 8:00 PM UTC

Maintenance Announcement  ℹ

One of our partners performed network maintenance on July 10 for approximately 3 minutes around 18:00 UTC (2:00PM ET). This impacted a small amount of traffic.


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