← Go back to Rain Platform Status

Issues

Recently, based on average data, it looks like this system has gone down for about 69 minutes at a time.

15 entries, newest to oldest

May 5, 2026 at 2:36 PM UTC

Partial outage of transaction processing

Resolved after 3h 10m
April 24, 2026 at 7:08 AM UTC

Partial outage of API processing

Resolved after 10m
April 24, 2026 at 2:00 AM UTC

Scheduled Maintenance — Payments Network Upgrade  ℹ

Our payments network partner will be performing scheduled upgrade activity on April 24, 2026, from 02:00 to 03:00 UTC.

No downtime is expected — this is a zero-downtime change.

Affected Services: …

April 22, 2026 at 6:28 PM UTC

Elevated 500 errors on API endpoints

Resolved after 4m
April 2, 2026 at 1:00 AM UTC

Scheduled Maintenance — DNS Record Update  ℹ

As part of ongoing improvements to our platform infrastructure, we will be updating DNS records for api.rain.xyz, nd api.raincards.xyz on April 1, 2026, beginning at 01:00 UTC (9:00 PM ET). The …

March 31, 2026 at 6:00 PM UTC

Scheduled Maintenance — NAT IP Update  ℹ

We will be updating NAT IP addresses for the Rain platform on March 31, 2026, beginning at 18:00 UTC (2:00 PM ET). Sandbox IPs have already been updated.

No downtime is expected — this is an …

March 11, 2026 at 3:00 AM UTC

Scheduled Maintenance — Payments Processor  ℹ

[Complete — 03:22 UTC] Maintenance was completed successfully. All services are operational as expected.

[Original Message] Our payments processor will be performing scheduled maintenance on March 11, …

March 6, 2026 at 6:36 PM UTC

System Degradation

Resolved after 1h 9m
January 2, 2026 at 2:44 PM UTC

Increase Authorization Declines

Resolved after 1h 15m
December 21, 2025 at 7:00 AM UTC

Maintenance Announcement  ℹ

[Complete] Maintenance was completed by 07:15 UTC (2:15AM ET), and the service impact was approximately 13 seconds of slowed or failed requests.

[Original Message] We will be performing maintenance on …


←   Previous     1 / 2     Next   →