Resolved - Between 00:43 and 02:44 UTC, some partners received errors when creating cards. A fix has been deployed and card creation has been operating normally since 02:44 UTC.
(02:45 UTC — Oct 16)Monitoring - A fix has been deployed and card creation requests are succeeding again. We are continuing to monitor the results.
(02:00 UTC — Oct 16)Investigating - We are investigating an issue where a small number of partners are receiving unexpected 4xx errors when attempting to create cards. Partners with dedicated BIN ranges are not affected. Other card operations are working normally. We will share another update within 30 minutes.