Resolved - We want to make you aware that we observed an elevated rate of transaction declines across the platform due to a partial outage of transaction processing. The issue has since been resolved.
The incident was related to our payment processor and has been mitigated. The issue was initially raised at 14:36 UTC and was resolved by 17:46 UTC.
We apologize for any impact to your transactions. Please don’t hesitate to reach out if you have any questions.
Last updated: May 5, 2026 at 5:52 PM UTC