Resolved - Between 18:53 and 19:35 UTC today (September 28, 2026), the Rain API experienced an issue that affected service for some partners. The issue has been resolved, and systems are operating normally.
We’re investigating the root cause. We apologize for any disruption this may have caused.
(19:20 UTC — Sep 28)Monitoring - We have isolated the issue and have applied a fix. We are observing improved API responsiveness and transaction authorizations.
(18:53 UTC — Sep 28)Investigating - We are investigating an issue that is causing unexpected declines for transactions starting at 18:53 UTC. We are also observing issues with API responsiveness.
Last updated: September 28, 2026 at 4:50 PM UTC