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Elevated Request Failures Due to Downstream Vendor

October 22, 2026 at 9:27 PM UTC

Core API

Resolved after 9m October 22, 2026 at 9:36 PM UTC

(14:06 UTC — Oct 23)

Resolved - This issue was resolved at 21:36 UTC on October 22. Requests are succeeding normally and all services are working as expected.

(21:36 UTC — Oct 22)

Monitoring - We have mitigated the issue, and retrying requests should succeed now. We are continuing to monitor.

(21:27 UTC — Oct 22)

Investigating - We are investigating a degradation with a downstream vendor that is causing about 2% of all requests to fail. We are working on mitigating this, retrying requests should succeed.

Last updated: November 6, 2026 at 7:40 AM UTC