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Elevated authorization declines

August 2, 2026 at 12:30 PM UTC

Authorizations

Resolved after 2h 43m August 2, 2026 at 3:13 PM UTC

(15:13 UTC — Aug 2)

Resolved - The issue has been resolved and authorizations have returned to normal. We are continuing to monitor.

(14:51 UTC — Aug 2)

Investigating - We are seeing elevated authorization declines caused by an issue with an upstream provider, which is causing unexpected declines for a small number of cardholders. Declines began at 12:30 UTC. We are investigating with the provider.

Last updated: October 16, 2026 at 11:28 PM UTC