{
  "is": "issue",
  "title": "API issues and unexpected declines",
  "body": "\n  \u003cspan class=\"faded\"\u003e(19:35 UTC — Sep 28)\u003c/span\u003e\n\n\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eResolved\u003c/strong\u003e\u003c/em\u003e - Between 18:53 and 19:35 UTC today (September 28, 2026), the Rain API experienced an issue that affected service for some partners. The issue has been resolved, and systems are operating normally.\u003c/p\u003e\n\u003cp\u003eWe\u0026rsquo;re investigating the root cause. We apologize for any disruption this may have caused.\u003c/p\u003e\n\n  \u003cspan class=\"faded\"\u003e(19:20 UTC — Sep 28)\u003c/span\u003e\n\n\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eMonitoring\u003c/strong\u003e\u003c/em\u003e - We have isolated the issue and have applied a fix. We are observing improved API responsiveness and transaction authorizations.\u003c/p\u003e\n\n  \u003cspan class=\"faded\"\u003e(18:53 UTC — Sep 28)\u003c/span\u003e\n\n\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eInvestigating\u003c/strong\u003e\u003c/em\u003e - We are investigating an issue that is causing unexpected declines for transactions starting at 18:53 UTC. We are also observing issues with API responsiveness.\u003c/p\u003e\n",
  "createdAt": "2026-09-28 18:53:00 +0000 UTC",
  "lastMod": "2026-09-28 16:50:14 -0500 -0500",
  "permalink": "https://status.rain.xyz/issues/2026-09-28-api-issues-unexpected-declines/",
  "severity": "disrupted",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2026-09-28T19:35:00Z",
  "affected": ["API", "Authorizations", "Webhooks"],
  "filename": "2026-09-28-api-issues-unexpected-declines.md"
}