RESOLVED You may have experienced a period of elevated card declines earlier this hour due to an incident with our processor’s rules engine. This incident has been resolved and all systems are now stable. Transactions are processing normally. We will continue to monitor the situation and apologize for any inconvenience this may have caused. Please reach out if you have any questions or concerns.
Original Message
We have seen elevated declines because of our processor’s rules engine. It has started to recover and we are monitoring. Funds are safe and Rain infrastructure is working as intended.
Last updated: January 2, 2026 at 10:06 AM UTC