No issues detected
US Central   (?) Primary service region
Website   (?) The web frontend for the application. Operational
API   (?) Rain API services Operational

Incident history


2026 (1)

January 2, 2026 at 2:44 PM UTC

Increase Authorization Declines

Resolved after 1h 15m

2025 (6)

December 21, 2025 at 7:00 AM UTC

Maintenance Announcement  ℹ

[Complete] Maintenance was completed by 07:15 UTC (2:15AM ET), and the service impact was approximately 13 seconds of slowed or failed requests.

[Original Message] We will be performing maintenance on …

October 20, 2025 at 3:05 PM UTC

Platform Impact

Resolved after 45h 33m
September 16, 2025 at 8:01 PM UTC

Elevated Latencies in Outgoing Webhooks

Resolved after 58m
July 28, 2025 at 11:00 PM UTC

Maintenance Announcement  ℹ

One of our partners will be performing network maintenance on July 28 for up-to 15 minutes after 23:00 UTC (7:00PM ET). This is expected to affect authorizations and API calls.

July 9, 2025 at 8:00 PM UTC

Maintenance Announcement  ℹ

One of our partners performed network maintenance on July 10 for approximately 3 minutes around 18:00 UTC (2:00PM ET). This impacted a small amount of traffic.

June 12, 2025 at 6:01 PM UTC

Platform Degraded During Cloud Provider Outage

Resolved after 2h 14m of downtime